Privacy Policy

1. Introduction

Borgenaat ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our data analysis and risk management tools. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.

2. Information We Collect

We may collect and process the following categories of information:

• Information you provide directly: name, email address, phone number, and any details submitted through contact or inquiry forms.
• Technical information: IP address, browser type and version, device identifiers, operating system, and general location data derived from your connection.
• Usage information: pages visited, time spent on pages, referring URLs, and interaction patterns with our site, collected via cookies and similar technologies.
• Correspondence: records of communications between you and Borgenaat, including support inquiries and feedback.

3. How We Use Your Information

We use collected information for purposes that may include:

• Providing, operating, and maintaining our website and informational services.
• Responding to inquiries, requests, and support communications.
• Improving the functionality, usability, and content of our website.
• Analyzing usage trends to better understand how our services are accessed.
• Complying with applicable legal obligations and enforcing our terms.

We do not sell personal information to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, remember preferences, and gather analytical data about site usage. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our site.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to respond to your requests, our legitimate interests in operating and improving our services, and compliance with legal obligations.

6. Data Sharing and Disclosure

We may share information with:

• Service providers: third-party vendors who assist with hosting, analytics, email delivery, or similar operational functions, under appropriate confidentiality obligations.
• Legal and regulatory authorities: where required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality arrangements.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the nature of the information, the purpose of processing, and applicable legal requirements.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Where information is transferred across borders, we take steps intended to ensure that such transfers comply with applicable data protection requirements and that appropriate safeguards are in place.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Request a copy of your information in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date, and continued use of our website constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through our Contact page.